Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. After these times, it may take longer to get an official response.
Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. The physical address of each approved device. Some features may not work correctly in "Old" Reddit, although basic navigation should still function. To set up MAC filtering on a router, the administrator must configure a list of devices that are allowed to join.
Enter the MAC address in the Manual Entry field. In Mac Filter Entry, either: Select your devices’ MAC addresses. From the MAC Filtering Type dropdown, select Enabled for the radio you want to enable MAC Filtering for. Usually, you can find this list by logging into your router and navigating to the Security menu. Enter the DeviceAccess Code found on the side of your gateway.